Fiona Alderman is a service manager for the Newport Good Neighbours Scheme - a befriending service which offers help and support to the over-50s.
She says the work of local volunteers has been a lifeline, both physically and emotionally, for some of the area's most vulnerable people during a week of bitterly cold weather.
More top news
All calm and quiet overnight, but southern areas could be in for a surprise tomorrow!
Scottish people living in Wales have been giving ITV News their opinions about the Scottish referendum vote on Friday.
While the campaign trail in Scotland has hotted up today, in Wales businesses are keeping a close eye on tomorrow's decision.