Fiona Alderman is a service manager for the Newport Good Neighbours Scheme - a befriending service which offers help and support to the over-50s.
She says the work of local volunteers has been a lifeline, both physically and emotionally, for some of the area's most vulnerable people during a week of bitterly cold weather.
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Tributes have been paid after two Matalan employees were allegedly stabbed to death near the city centre store where they worked.
A damp start to the night with heavy rain spreading southwards. It will clear by the early hours to leave a dry start tomorrow.
A mother of two has told ITV Wales she's saving money to buy life extending cancer drugs as she anticipates the NHS won't fund them.