Fiona Alderman is a service manager for the Newport Good Neighbours Scheme - a befriending service which offers help and support to the over-50s.
She says the work of local volunteers has been a lifeline, both physically and emotionally, for some of the area's most vulnerable people during a week of bitterly cold weather.
More top news
It'll be an unsettled afternoon across Wales, with blustery winds and heavy rain. Gales expected in many areas.
A bronze war memorial which was moved from a fire damaged chapel in Aberystwyth seven years ago is now being returned to its original place.
The compulsory 'scores on the doors' system is helping to drive up standards across Wales, according to the Deputy Health Minister.