MP Clwyd's patient review

The Prime Minister has asked Cynon Valley MP Ann Clwyd to advise on the handling of patients' complaints

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Patients' complaints review will be England-only

The review of patients' complaints which Ann Clwyd will carry out will be restricted to the health service in England, the UK Department of Health has confirmed. That's despite the Cynon Valley MP's personal complaint about the treatment of her dying husband relating to a hospital in Cardiff.

Her appointment by the Prime Minister comes as part of his initial response to severe criticism of failings at Mid Staffordshire Foundation NHS Trust. But she won't look at complaints from patients in Wales because control over the health service here in Wales is devolved to the Welsh Government.

The Welsh Health Minister, Lesley Griffiths, won't give a detailed response yet but has issued this statement:

I believe in Wales we have robust systems in place to ensure quality and safety are at the heart of NHS care. A recent survey showed 92 per cent of people here are satisfied with that care, however, we are not complacent. We are striving for excellence and will examine the Francis report in detail to see what can be learnt to ensure the systemic failures of the Mid Staffordshire NHS Foundation Trust are never part of the culture of the NHS here in Wales.

– Lesley Griffiths AM, Health Minister

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