Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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Three school chefs will battle it out later today for the regional title of Wales School Chef of the Year 2015.
More than half of food businesses in Wales have been awarded the highest food hygiene rating since the scheme began a year ago.
Ten grass roots sport projects in Wales are to receive their share of £2.35m to boost the number of girls and young people playing sport.