Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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Rain overnight turning light and patchy in the morning.
Most of us will have a pleasant and dry evening with a few late sunny spells, though the odd light shower is possible.
The Eisteddfod's intention to visit an area must be proclaimed at least a year and a day before the beginning of the festival.