Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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Calming down tonight with clear spells and cooler temperatures! Setting us up for a decent start to the weekend!
Callum Williams of Wrexham pleaded guilty to causing grievous bodily harm to the woman police officer, assault and damaging property.
RSPCA says at first they thought the caller had confused the animal with a badger.