Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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Crowds came to hear him speak this afternoon in Bangor - a seat where fewer than 100 votes could make the difference at the next election.
Scattered showers with the odd heavy burst possible but there will be plenty of sunny spells too.
A rather wet and windy evening, with rain in the north and showers elsewhere.