Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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Llanelli Scarlets will take on Glasgow Warriors this evening in the first match of the Pro12 campaign.
There'll be a few showers in the south overnight, but these will clear by the morning to leave a decent start to the weekend!
Thousands are expected to attend the arts and music festival, which is now in its fourth year.