Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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First Minister Carwyn Jones is in north Wales today to open a new hangar at Hawarden Airport.
It's thought the privately owned aircraft left Milton Keynes for Dublin, via Caernarfon Bay, before disappearing yesterday afternoon.
Low pressure dominates, and that means there is more wet and windy weather on the way! But, at least it's mild!