Sandra Busby from the Welsh Contact Centre Forum said that "even throughout the recession, this [call centre] industry has continued to grow."
She said that part of the reason for Welsh strength for call centres is communication issues experienced by customers calling overseas, and says that the new jobs are "absolutely vital" for Swansea and its economy.
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The heavy showers will ease during the first part of tonight, leaving a dry night with mist in places.
A 1950s pin-up girl from the Vale of Glamorgan has returned to the spot where she won the nation's hearts.
The band play the Liberty Stadium on Saturday night as part of their 'Everything Must Go' 20th anniversary tour.