Rhian Jones' ex-husband Michael had a serious stroke in her house in 2010, and the ambulance took two hours to arrive.
She told our Health Reporter Rob Osborne it was simply "frightening" waiting for paramedics to arrive, and her confidence in the emergency care system has been shaken as a result.
More top news
Andrea Byrne presents the third episode of Helimeds following the helicopter crews of the Wales Air Ambulance.
The heaviest of the rain clears overnight leaving a much drier and brighter picture for the weekend!
Thunder and lightning brought a warm and dry start to September to a soggy end. But how are we looking for the weekend?