Rhian Jones' ex-husband Michael had a serious stroke in her house in 2010, and the ambulance took two hours to arrive.
She told our Health Reporter Rob Osborne it was simply "frightening" waiting for paramedics to arrive, and her confidence in the emergency care system has been shaken as a result.
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Jamie Clark, from Carmarthenshire, said officers restrained him in the cell - but he put his hand out as they tried to close the door.