Abertawe Bro Morgannwg University Health Board offered their 'sincere condolences' to the family of a woman who died after a heart condition was not diagnosed promptly. An Ombudsman's report said the patient had suffered 'unreasonable delays'.
Patients contacting the ambulance with similar symptoms would be taken to Morriston Hospital, but in this particular case the patient presented independently of the ambulance service at Singleton Hospital.
Staff liaised with colleagues at Morriston Hospital and conducted a number of tests which did result in the correct diagnosis of this rare condition, but we accept there were delays in some aspects of the management of this patient's care.
We will be taking lessons learned from this case into consideration as part of this ongoing focus on acute medicine.
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