Nuisance calls debate

The Vale of Glamorgan MP Alun Cairns has called a debate on the problem of nuisance calls. Ofcom research says that 71% of people got a live marketing call during a six-month period last year.

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Telephone Preference Service: What does it do?

The Telephone Preference Service (TPS) is the official opt-out register which allows people to state that they do not wish to receive unsolicited sales or marketing calls.

  • It is free to register your landline or mobile number with the TPS.
  • It is a legal requirement that organisations including charities, the voluntary sector and political parties do not make such calls to TPS-registered numbers without consent.
  • Most legitimate companies adhere to the TPS register.


  • Some companies flout the law and continue to contact people registered with the TPS.
  • It is unable to take enforcement action against companies complained about.
  • It CAN pass complaints to the Information Commissioners Office, which has the power to enforce fines of up to £500,000.

You can register your landline or mobile number with the Telephone Preference Service by visiting

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