"The initial reaction was that it was a joke" says Carol Lisk.
"I checked the numbers and told [Tommy] to phone our son"
"It's unreal... I just can't take it in. It doesn't happen to people like us!"
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It's hoped more people will consider using their local service amid concerns over the future of the bus industry.
Dry across the country this evening with broken cloud and some late sunshine. Scattered showers expected tomorrow.
40,000 people are expected at the motorbike event in the capital this weekend.