We once more offer our sincere condolences and apologies to the family of Mr Ridd. We are truly sorry that whilst he was a patient on one of our wards, Mr Ridd received care which fell well below acceptable standards.
Following this tragic event a thorough investigation was carried out and improvement actions identified.
We have worked hard to address the shortcomings identified and have taken action to improve the quality of care we provide across the Health Board.
We appreciate that these improvements in care can be of little comfort to the family of Mr Ridd. The Health Board would like to acknowledge that the concerns raised in this case have improved care for others.
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