People experiencing nuisance calls get an average of two every week, according to research from the communications industries regulator Ofcom.
Nuisance calls include unwanted sales calls, where a call centre worker is on the other end of the line, recorded messages, or silent calls, where there is nobody there when you pick up.
Ofcom's research found:
- 82 percent of people received at least one unwanted call over a four-week period
- Among these consumers, they received an average of two nuisance calls per week
- More than half of identifiable unwanted recorded sales calls were from Payment Protection Insurance (PPI) claims companies
- 86 percent of nuisance calls were considered 'annoying', 7 percent 'worrying', and 3 percent 'distressing'
853 people around the UK with home landline phones were spoken to for the study.
It asked consumers to keep a diary to record all unwanted calls.
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