Mold post office 'loses £40,000' after phone switch mistake

The owner of a post office in Mold says he has lost around £40,000 worth in takings since phone engineers mistakenly switched his number to a neighbour last month.

The mistake means the shop is unable to carry out card transactions and has been hit with a 70% slump in trade.

It also means that his customers - many of whom are elderly - are unable to get their pensions or withdraw cash, while vulnerable villagers who ring up for goods to be delivered have no way of getting in contact.

Ian Lang has been to meet him.