Peter Tyndall, the Public Services Ombudsman for Wales, told ITV News that the out of hours GP involved in the case made 'basic errors' which could have been avoided.
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A shopper has received a community order after he admitted uploading an explicit image to an iPad at a Tesco supermarket in Swansea.
Wintry showers this morning, particularly in the west. Turning drier and brighter this afternoon but still some sleet or snow showers.
A special service is being held in Swansea city centre to remember a popular homeless man who died earlier this week.