The quality of urgent care services - like accident and emergency departments - is deteriorating in Wales, according to a report by the Auditor General for Wales.
The findings do point to recent improvements but highlight people's confusion about which services to access, the worsening problems of overcrowded A&Es and backed up ambulances waiting to unload patients, and a continuing doctor recruitment problem.
Sarah Hibbard reports.
More top news
Cloudy skies overnight, accompanied by patchy rain through the first part of the night.
Here are all the details you need to know before heading into Cardiff to watch Justin Bieber on Friday.
The director of the Royal College of Nursing in Wales says nurses are prepared to ballot on strike action if the current pay cap remains