A north Wales health board says the treatment given to Carl Nolan, who died of liver disease at the age of 30, was not up to scratch:
We have received the Ombudsman's report and accept its findings in full. The health board recognises that some of the care given was below the standard that should have been provided to the patient and family.
We fully accept the recommendations in the report and have taken action to address each one made. We are reviewing our appointment system and process, and gastroenterology care pathways to provide an improved and more robust safe service for patients.
We are also making sure that safeguard measures are implemented to improve our standards of engagement with patients while they are treated by the health service in North Wales.
More top news
A very unsettled day with frequent outbreaks of persistent, occasionally heavy rain, especially in the south and over hills.
Protesters are set to march through Cardiff city centre today to campaign against local budget cuts to the arts.
Deaths from liver disease in Wales have more than doubled in the last 20 years.