Cardiff City Supporters' Trust has thanked manager Malky Mackay for his apology to fans this morning, after a recent period of uncertainty and speculation surrounding the club, but says "it is the club and its senior management who should be saying sorry."
The fans' group has reiterated its calls for more transparency at the club, with more information given to supporters.
We are grateful to Malky Mackay for apologising to fans for the debacle caused by the Iain Moody affair. But we don’t believe the manager himself has anything to apologise for. It is the club and its senior management who should be saying sorry.
This episode has damaged the reputation of Cardiff City. The club needs to remember that we the fans, as paying customers, deserve a lot better. You cannot imagine John Lewis, Marks & Spencer or any other major company treating their customers like this.
– Tim Hartley, chair of Cardiff City Supporters’ Trust
We need a new period of transparency at the club and that means providing regular information to fans. The club has to change its attitude to its supporters and end what often seems to be a bunker mentality. It needs to start talking in a meaningful way with supporter groups and fans.
We believe there should be an elected supporter representative on the board as there is at Swansea City where it works really well and where there is excellent dialogue between the club and its supporters.