Health Minister Mark Drakeford has ordered an independent inquiry into one of the biggest health boards in Wales.
The Minister has acted after the death of grandmother Lilian Williams.
Abertawe Bro Morgannwg had apologised for what her family say was appalling care and the fact that the promise of a high level investigation into it in 2010 never happened.
Tonight ITV News can reveal new information which her family says goes to the top of the Welsh NHS.
Our Health Reporter Rob Osborne reports.
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The grass pollen season is on the rise. We have moderate levels today but these will fall as the weather turns unsettled!
Most of us will have anther beautiful day today, but there is change on the way! Cloud and rain will push in to the east later!
A joint charity initiative is urging workers in Wales to leave the office at lunchtime to help protect their wellbeing.