People caring for older, seriously ill or disabled loved ones in Wales are missing out on £66 million in allowances.
Carers Wales say a lack of advice and education has left thousands of carers without vital financial support.
The Department of Work and Pensions says the system is being simplified to increase the take-up of benefits.
Alexandra Lodge reports
More top news
A special service is being held in Swansea city centre to remember a popular homeless man who died earlier this week.
Former Cardiff Blues captain Andries Pretorius has been forced to retire from the sport after being diagnosed with a muscle disorder.
As the Met Office issues a cold weather warning, spare a thought for the chimps struggling to keep warm at this Ape and Monkey Sanctuary.