A large number of small businesses in Cardiff are alienating potential customers because they don't have a website, research from marketing services company HIBU suggests. The number of people shopping on the internet has increased by 10% since last December.
The warning comes as the UK government announced funding for smaller businesses in Cardiff to connect with online customers. Grants of up to 3 thousand pounds are now available to help cover the costs of installing high speed broadband.
Researchers say those shops without an online presence could be losing thousands of pounds. Alexandra Lodge reports.