A health board has apologised to the parents of a young boy who had to wait five hours to be seen at A&E following a serious head injury.
Brian and Nicky Valentine told ITV News they feel let down by the service their son experienced at Wrexham Maelor Hospital. Betsi Cadwaladr University Health Board says it's looking into their concerns.
"The child was obviously very distressed" said Brian Valentine.
"There was very, very little attention off any of the a&e nurses or staff. It was just appalling."