Citizens Advice Cymru says there are some simple ways to avoid falling victims to energy-saving scams.
Don't wait to be cold called:
- Contact your supplier or go to a trusted source if you're looking to cut your energy bills
Check it's legitimate:
- If you are cold-called, get advice before agreeing to anything
- Call the Citizens Advice consumer helpline 08454 04 05 06
- Check if the firm is an approved 'Green Deal' provider on the Department for Energy and Climate Change website.
For more advice on what to do to avoid being scammed visit the Citizens Advice website or email firstname.lastname@example.org.