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The People's Millions

Voting has started in this year's People's Millions competition Credit: ITV News West Country

Lines are now open for day one of voting in The People’s Millions competition. Today in the West Country FAB Keynsham goes head to head with Space 2 Play.

A grant of up to £50,000 is up for grabs for the winner. The other project is still in with a chance of winning National Lottery cash if it gets the highest number of runner-up votes.

Details of how to vote here for terms see here

The People’s Millions is a long-running collaboration between ITV and the Big Lottery Fund. We want to help projects that capture the public’s imagination, inspire local people to get involved and to make a lasting difference to those in their area through improvements to the neighbourhood.

  1. Central

"I can't apologise enough" says Magical Journey boss

The organiser of The Belfry's Magical Journey Christmas experience has apologised to visitors for closing after it was "hammered by the weather'.

Paul Dolan, organiser of The Magical Journey experience, said that work was underway to get all the issues fixed by Wednesday.

We were hammered with four weeks of horrendous rain which really affected the site and slowed us down.

We were very far behind but I didn't want to disappoint children.

We thought there was enough there that people wouldn't see the small details that weren't there but there were too many small details and it built up.

We shouldn't have opened yesterday. I can't apologise enough.

What we want this to be is a perfect experience.

– Paul Dolan, Magical Journey organiser

This morning organisers posted a message on the Magical Journey Facebook site saying it was 'closed for improvements'.

The attraction - designed by TV presenter Laurence Llewelyn-Bowen - was immediately slammed on social media with hundreds of complaints from disappointed customers.

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  1. Central

Furious parents attack Magical Journey on Facebook as kids' Christmas experience is cancelled

Angry parents have taken to Facebook in their droves to complain about the eleventh hour cancellation of Laurence Llewelyn-Bowen's Christmas show.

Many parents had already set off for The Belfry Golf Club's Magical Journey with their children before they discovered the news it had been temporarily closed after complaints about safety and quality.

One frustrated parent, Leah Gulliver, said: "We are on the road to this now! I have kids crying in the back. I want a full refund now."

The Magial Journey had been billed as ‘the most amazing Christmas experience that planet Earth has ever seen’.

Organisers say they took the decision to close for three full days based on customer feedback so they "could implement changes and improvements to the experience".

Since the announcement was made on Facebook at 9.30am Sunday morning parents have swamped the page with compaints and concerns.

Laurence Llewelyn-Bowen with elves at The Magical Journey Credit: BPM Media (Midlands)

My partner has booked his final day's holiday for tomorrow especially to experience this visit. Now it's too late to change his leave. Feeling very disappointed.

– Jacqui Evans on Facebook

I want my £220 refunded.

You did not deliver what you advertised and have ripped people off, that is the issu,e and some of your staff are damn right rude and clearly do not care.

Magical experience what a joke and it didn’t even last the allocated time of 80/90 Minutes either.

– Natalie Craig on Facebook

However some parents have backed the organisers saying it was the right decision to make.

Best decision made. Well done for taking everyone's comments on board and refunding those who have already been and have left disappointed. We are looking forward to our Magical Journey.

– Steph Clarke on Facebook
  1. Central

Christmas experience temporarily closed after complaints

The experience was created by Laurence Llewelyn-Bowen Credit: BPM Media (Midlands)

A Christmas experience created by Laurence Llewelyn-Bowen has been temporarily closed after hundreds of complaints from visitors.

Unhappy families who paid £22.50 per ticket took to social media to complain about The Magical Journey attraction, at the Belfry golf club, in Wishaw, Warwickshire.

Some claimed the experience was "far from magical", expressing their disappointment at the waiting time to see Santa and the toys handed out to children.

Following the complaints organisers have temporarily closed the attraction until Wednesday “for improvements” and offered refunds to people who have already visited and those who were due to go along on Sunday, Monday, and Tuesday.

The Magical Journey attraction in Warwickshire Credit: BPM Media (Midlands)

“Based on customer feedback we have taken the decision to take three full days closure today (23/11/14), tomorrow (24/11/14) and Tuesday (25/11/14) in order that we can implement changes and improvements to the experience.

Our customers are our priority for safety and a magical experience and we sincerely apologise for any inconvenience this may cause.

It is important that we deliver the high quality experience you are expecting and hope to reopen with improvements and changes having been made.

We have also had difficulty with torrential rain on site affecting the lighting and sound, we have people working to repair this damage.

All customers affected by these closures have been emailed and will be offered either a refund or a new date, based on their preference."

– Organisers post on Facebook

Crowd-funding launched for Bristol surfing lake

The organisers behind an inland surfing lake near Bristol are starting a crowd-funding campaign.

The money will be used to find sustainable ways to power the project and fund charitable schemes.

They hope to raise £150,000 by selling memberships and other rewards.

Work on The Wave Bristol at Easter Compton is due to start next year.

Architect's impression of The Wave, near Bristol. Credit: The Wave

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Hard-hitting anti-rape campaign posters back in Bristol

A campaign challenging the view that women are to blame for being raped has returned to Bristol for a second year.

In the past year, 770 sexual offences were reported in the city. Four hard-hitting posters are going up across Bristol to give the message that there is no excuse for rape.

It's being supported by the Police and Crime Commissioner, Sue Mountstevens.

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