Cirencester designer Laurence Llewelyn-Bowen's Magical Journey Santa experience at The Belfry in Warwickshire has been temporarily closed after a deluge of complaints from angry visitors.
Lines are now open for day one of voting in The People’s Millions competition. Today in the West Country FAB Keynsham goes head to head with Space 2 Play.
A grant of up to £50,000 is up for grabs for the winner. The other project is still in with a chance of winning National Lottery cash if it gets the highest number of runner-up votes.
The People’s Millions is a long-running collaboration between ITV and the Big Lottery Fund. We want to help projects that capture the public’s imagination, inspire local people to get involved and to make a lasting difference to those in their area through improvements to the neighbourhood.
The organiser of The Belfry's Magical Journey Christmas experience has apologised to visitors for closing after it was "hammered by the weather'.
Paul Dolan, organiser of The Magical Journey experience, said that work was underway to get all the issues fixed by Wednesday.
This morning organisers posted a message on the Magical Journey Facebook site saying it was 'closed for improvements'.
The attraction - designed by TV presenter Laurence Llewelyn-Bowen - was immediately slammed on social media with hundreds of complaints from disappointed customers.
Angry parents have taken to Facebook in their droves to complain about the eleventh hour cancellation of Laurence Llewelyn-Bowen's Christmas show.
Many parents had already set off for The Belfry Golf Club's Magical Journey with their children before they discovered the news it had been temporarily closed after complaints about safety and quality.
One frustrated parent, Leah Gulliver, said: "We are on the road to this now! I have kids crying in the back. I want a full refund now."
The Magial Journey had been billed as ‘the most amazing Christmas experience that planet Earth has ever seen’.
Organisers say they took the decision to close for three full days based on customer feedback so they "could implement changes and improvements to the experience".
Since the announcement was made on Facebook at 9.30am Sunday morning parents have swamped the page with compaints and concerns.
However some parents have backed the organisers saying it was the right decision to make.
A Christmas experience created by Laurence Llewelyn-Bowen has been temporarily closed after hundreds of complaints from visitors.
Unhappy families who paid £22.50 per ticket took to social media to complain about The Magical Journey attraction, at the Belfry golf club, in Wishaw, Warwickshire.
Some claimed the experience was "far from magical", expressing their disappointment at the waiting time to see Santa and the toys handed out to children.
Following the complaints organisers have temporarily closed the attraction until Wednesday “for improvements” and offered refunds to people who have already visited and those who were due to go along on Sunday, Monday, and Tuesday.
The organisers behind an inland surfing lake near Bristol are starting a crowd-funding campaign.
The money will be used to find sustainable ways to power the project and fund charitable schemes.
They hope to raise £150,000 by selling memberships and other rewards.
Work on The Wave Bristol at Easter Compton is due to start next year.
Health workers and ambulance staff across the region are taking part in a four hour strike today.
Members of the GMB and Unison unions will walk out between 7am and 11 am in an ongoing dispute over pay.
They will also refuse to do any unpaid overtime until the end of the month.
A campaign challenging the view that women are to blame for being raped has returned to Bristol for a second year.
In the past year, 770 sexual offences were reported in the city. Four hard-hitting posters are going up across Bristol to give the message that there is no excuse for rape.
It's being supported by the Police and Crime Commissioner, Sue Mountstevens.