1. ITV Report

Family's Christmas saved after car fire

The family and PC Clifton from Wiltshire Police. Photo: Wiltshire Police

Christmas was saved for a family from Swindon who lost all their presents in a car fire by three officers and the kindness of a local supermarket.

The family's car caught alight whilst they were travelling between junction 17 and 16 of the M4 on Christmas Eve.

The family of five including Neave, 10, Summer, 4 and Shae 3, were all able to get to safety without any injuries, but the contents of their car, including their Christmas presents were lost in the fire.

Caring members of the public stopped to give assistance with hats and coats for the family whilst they were waiting for the emergency services.

Sgt Warren Knight, PC Dean Hall and PC Jay Clifton from Wiltshire Police's Roads Policing Unit were at the scene and felt so moved by the situation that they were determined to make sure this family's Christmas wasn't ruined.

PC Clifton went to the Tesco supermarket on Ocotal Way and spoke to store manager Stuart Edginton. He was more than happy to help and kindly donated three brand new bikes as presents for the children.

Every little helps at Christmas, and we were very happy to be able to help out.

I hope the kids enjoy their bikes.

– Stuart Edginton, Tesco Store Manager

The officers visited the family later on Christmas Eve and gave the delighted children the bikes.

Mum, Michelle, was so overwhelmed by the generosity that she burst into tears and the whole family thanked the officers and Tesco for their kindness.

We felt that we had to do something more to help after seeing the children so upset. We are extremely grateful to Tesco for donating the bikes.

Seeing the children's faces light up when we gave them the bikes and knowing that we helped to restore a bit of Christmas spirit to the family was one of the best things I've ever done.

– PC Jay Clifton, Wiltshire Police