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Woman dials 999 to deal with dead cat

The South Western Ambulance Service has had one of its busiest weekends on record - with the control room handling an unprecedented number of calls. And while the majority were genuine emergencies, there is a growing problem with time wasters who needlessly call 999.

The call below, in which a woman calls the emergency services after finding a dead cat, is just one example of what operators have to deal with.


Teenager arrested after 30 hoax 999 calls

A 15 year old girl from Westbury has been arrested after more than 30 hoax calls were made to Wiltshire Police. Most of the calls contained abusive and threatening language towards to control room operators.

During that time, a genuine emergency call was taken from a woman with only a few seconds to tell Wiltshire Police her address as she was at serious risk of harm.

Police say that if that the call handler had been delayed in answering that call, there could have been tragic consequences.

Wiltshire Police answer around 250 999 calls each day but only a handful of these relate to a genuine emergency.

The time wasted on dealing with hoax calls can mean the difference between life and death for people genuinely trying to contact us.

People should only dial 999 when they require the police on an urgent basis, where there is risk to life or property or where the offenders are still at or nearby the scene of a crime.

If people misuse the system or make hoax 999 calls then they are preventing the police from responding to real life emergency calls, which will mean that we can’t assist those people who most need our help.

– Operational Policing Superintendent Gavin Williams

Lost dogs top enquiry for Dorset Police

Lost or stray dogs is the most common enquiry to Dorset Police. Dorset Police deals with hundreds of calls in each day ranging from urgent 999 calls to general enquiries. A list has been released showing the current top enquiries:

  • Lost/ Stray Dogs
  • Missing Person
  • When are your police stations open?
  • Noise Nuisance
  • Property
  • Anti Social Behaviour
  • Custody Enquiries
  • Vehicles
  • Road Traffic Collisions
  • Alarms