Wiltshire Police says that problems with its 101 non-emergency call system have now been resolved.
The force had to divert all its 999 emergency calls to Gloucestershire Police yesterday morning because of a fault.
Its 101 number for non-emergency calls was also out of use.
All services are now fully restored.
A 15 year old girl from Westbury has been arrested after more than 30 hoax calls were made to Wiltshire Police. Most of the calls contained abusive and threatening language towards to control room operators.
During that time, a genuine emergency call was taken from a woman with only a few seconds to tell Wiltshire Police her address as she was at serious risk of harm.
Police say that if that the call handler had been delayed in answering that call, there could have been tragic consequences.
Wiltshire Police answer around 250 999 calls each day but only a handful of these relate to a genuine emergency.
Lost or stray dogs is the most common enquiry to Dorset Police. A list has been released showing the current top enquiries:
- Lost/ Stray Dogs
- Missing Person
- When are your police stations open?
- Noise Nuisance
- Anti Social Behaviour
- Custody Enquiries
- Road Traffic Collisions