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Health watchdog calls for urgent improvements at RCH

The inspectors found inadequate staffing at the Emergency Department Credit: ITV News

Managers of the Royal Cornwall Hospitals Trust have been ordered to make urgent improvements to protect the safety of patients.

The Care Quality Commission found staffing levels inadequate at times in its emergency department during an inspection in June.

Surgery was rated good, but inspectors also found wards full with patients waiting for support systems to be arranged.

The hospital says is is already making improvements.

We have to accept the findings. They came at a time when we had particular issues with flow out of the department and they're right, that's not a great mix, having too many patients in the department and not enough staff can potentially raise safety concerns.

That was the key finding that we were reflecting on here in the Emergency Department. We're now moving to have 14 nurses on the day and 11 at night which is a significant change from a few years ago when it was 12 and 9.

– Dr Andy Virr, Consultant, Emergency Department

Weston-super-Mare NHS Trust 'must improve'

Weston General Hospital Credit: ITV News

Weston-super-Mare's NHS trust has been told it must improve by the health regulator, the CQC.

Although the trust, based at the town's General Hospital, was described as "caring", inspectors said patients waited too long to be assessed in A and E, while a shortage of consultants was putting strain on junior doctors.

When you've got that number of vacancies over a sustained period of time it makes life pretty tough. The doctors who are there are working hard but they're under consistent pressure in a way that's more severe than we've seen anywhere else.

– Mary Cridge, Care Quality Commission


Hospital ordered to clean up

The Great Western Hospital in Swindon has been told it must improve staffing levels. It has also been ordered to improve cleanliness and infection control, and how it monitors the quality of its service.

It follows an inspection by the Care Quality Commission which found that some wards caring for frail, older people and the Day Surgery Unit did not always have enough experienced and skilled nursing staff on duty.

An inspection by the CQC found wards did not always have enough skilled nurses Credit: ITV News West Country

Plans for hidden cameras in care homes

A controversial plan to install hidden cameras to check for abuse in care homes is being considered by the industry's regulator. It follows undercover filming which showed mistreatment of patients at Winterbourne View near Bristol.

It's part of a consultation announced by the head of the Care Quality Commission today. Our political correspondent Bob Constantine reports.


Care home bosses will not be jailed

We're not jailing but it would be unlimited fines and it will be for the awful cases.

If you break the fundamental standards that you have to comply with as a provider of care, and you are responsible for that, there are consequences, and I think that's what the public expect.

There's also a culture when awful things happen, there's a cover up, people get paid off, they get gagged from talking about it. That has to end.

These pay offs have to end and people at the top of the organisation should be held to account."

– Norman Lamb MP, Care and Support Minister.

Care home bosses could be held 'criminally accountable'

Scandals like Winterbourne View and Mid-Staffs have damaged confidence in our health and care system.

Part of our commitment to rebuilding that trust comes from making sure that people at all levels are held to account for failings when they occur.

Whilst there must be a sharper focus on corporate accountability, more needs to be done to ensure those responsible for leading a care organisation are up to the job.

I hope that providers and people who use services and their families will respond to this consultation as we look to take these proposals forward."

– Norman Lamb MP, Care and Support Minister.
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