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Patient care criticised at Bath's Royal United Hospital

Bath's Royal United Hospital has been criticised for its patient care. An inspection by the Care Quality Commission found the hospital wasn't providing an adequate service during peak times.

In-patients were being put into a day care unit without proper facilities and patients complained they had little privacy.

The CQC has told the hospital trust to come up with a plan to improve.

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Care Quality Commission tells RUH to improve

An inspection by the Care Quality Commission has found the Royal United Hospital wasn't providing an adequate service during peak times.

In-patients were being put into a day care unit without proper facilities and patients complained they had little privacy.

The CQC has told the hospital trust to come up with a plan to improve. We spoke to Ian Biggs, the Deputy Director of the Care Quality Commission (South):

Report criticises Bath's Royal United Hospital

The RUH Bath NHS Trust has been told to make improvements to cope with patient demand. Credit: ITV News West Country

The Royal United Hospital Bath has been criticised in a report by the Care Quality Commission.

The independent regulator says the hospital must take action to ensure that its services can cope safely at times of peak demand.

Inspectors found that the hospital had been using a day care unit to accommodate inpatients when it was not designed or organised to meet people’s needs.

The inspectors also raised concerns about the arrangements made by the hospital to discharge patients when services were under pressure.

The CQC report which is published today identifies a series of concerns with the care and treatment of patients.

The Royal United Hospital Bath NHS Trust has been told that it must produce a plan showing how it will improve.

CQC will now discuss its findings with NHS commissioners and follow up to ensure that improvements are made.

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