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Southmead A&E rated inadequate for second time

A new £430 million hospital, supposed to be one of the answers to dealing with health issues in Bristol, has had its Accident and Emergency department rated inadequate for a second time.

The Care Quality Commission published its initial concerns back in December and despite some improvement, when the team returned in May it gave the service the same rating.

Inspectors from the health watchdog found overcrowding, insufficient staffing and patients waiting too long for pain relief.


Bristol's Southmead Hospital "requires improvement"

The Care Quality Commission report is out this week

Bristol's new Southmead Hospital has been criticised in a report for having inadequate A&E services.

The Care Quality Commission said overall the multi-million pound hospital required improvement.

However, inspectors also found that the care was good.

People are getting great outcomes from the care they're receiving but it's a very busy hospital, too many operations are being cancelled, people are waiting too long and so there are some fundamentals that need improving.

– MARY CRIDGE, Care Quality Commission

New report expected to criticise Southmead Hospital

Bristol's state-of-the-art new hospital expected to come under fire in report. Credit: North Bristol NHS Trust

A new £430 million hospital is expected to come in for heavy criticism in a report being published later this week. The results of a major inspection at Bristol's new Southmead Hospital are expected to be highly critical in some areas.

The health watchdog Care Quality Commission (CQC) went into the Brunel building just before Christmas to carry out the review. It is believed the inspectors will highlight a number of teething problems the hospital has faced following its opening in May last year.

ITV News West Country has reported a number of issues at the hospital since the opening, including claims that poor care hastened the death of an elderly woman and a patient who complained of being left hungry.

Health Secretary acknowledges 'teething problems' at Southmead

Southmead Hospital has third worst record in the country for dealing with patients in A&E Credit: Ben Birchall/PA

Health secretary Jeremy Hunt has acknowledged "teething problems" at the new Southmead hospital in Bristol, but says staff are working "incredibly hard" to overcome them.

He was responding to a question Bristol East Labour MP Kerry McCarthy about the fact that Southmead has the third worst record in the country for dealing with Accident and Emergency cases.


Residents ask for parking restrictions around Southmead Hospital

Bristol Mayor George Ferguson is being urged to introduce parking restrictions on streets surrounding Southmead Hospital

following complaints staff are clogging them up with their cars. The owner of this mobile catering van says her takings are down by half because customers have nowhere to stop.

Southmead Hospital say they're taking measures to ease parking problems

Southmead Hospital say there are measures in place to ease parking problems in the areas surrounding the hospital.

They say the next stage of the Southmead development is to demolish the old buildings, which will make way for a new multi-storey car park for patients and visitors. The existing multi-storey car park will also then be used for staff parking. This will bring the number of spaces on site to 2,700.

We do provide parking for our staff but we regularly remind those that park on the roads around the hospital that they must do so legally, responsibly and courteously.

As an NHS trust we do not have any jurisdiction over parking on the public highway and if cars are parked illegally then we would urge residents to contact the relevant authorities who are able to take action.

The trust gives support for those staff that want, or are prepared to try, alternative ways to get to work and we have seen a steady increase in those choosing to cycle, walk or use public transport.

This includes £1.5million over the next three years to support additional bus services to the hospital.

The number of staff riding their bike to work since the move to Southmead has increased so much that we have had to invest in more cycle storage facilities on site.

Travel roadshows are regularly held to help staff consider alternatives to driving to work, including lift sharing, trying out electric bikes and free cycle training.

– Southmead Hospital

Business owner affected by lack of parking at Southmead Hospital

Elizabeth Pile, owner of Horfield business Lizzie's Kitchen Credit: ITV West Country/Richard Payne

A mobile cafe owner based in Horfield says she is struggling to access her pitch in the mornings because hospital staff are having to park on residential streets.

Elizabeth Pile, owner of Lizzie's Kitchen, says she is having to get up at 4am to access her pitch before hospital shift workers arrive, and is losing business because customers can't park in the surrounding area.

Horfield business Lizzie's Kitchen is losing trade due to a lack of available street parking in the area Credit: ITV West Country/Richard Payne

A lack of on-site car parking provision at the new £430 million Southmead Hospital has resulted in patients, staff and visitors resorting to use the already crowded nearby residential streets.

Conservative Councillor for Horfield Claire Hiscott is now calling on the Mayor to take urgent action to resolve the parking free-for-all which she says is causing stress and tension levels to rise in her ward.

I was amazed to learn from Council Officials that there appears to be no means of helping this small business even to protect the space from which it is supposed to trade.

Lizzie's Kitchen is an established feature on Horfield Common and I would be dismayed if it was forced to go under due to no fault of her own.

The financial hit she is taking is directly attributable to the failure to properly plan for car parking at the hospital or do anything practical about its aftermath. Therefore, I think there is at least a moral obligation on the Authority to provide Lizzie with some licence fee reduction.

I fear only the intervention of the Mayor can help now to save this well-loved local enterprise from going out of business.

What was once a thriving, buzzing part of Horfield now resembles something of a ghost town.

Unless simple parking restrictions are urgently introduced here, we will lose a popular roadside café and see the children's play park remain virtually abandoned.

– Cllr Claire Hiscott
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