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Power cut rail update: severe disruption around Bath Spa

A power failure earlier this morning has caused a signalling systems failure between Bath Spa and Bristol Temple Meads.

Great Western Railway says that this evening there will be a very limited train service between Swindon and Bristol Temple Meads via Chippenham and Bath Spa and also between Westbury and Bristol Temple Meads.

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Great Western Railway advice: 'do not travel'

Credit: ITV West Country

Great Western Railway is advising passengers not to travel after a power failure earlier this morning caused a signalling systems failure between Bath Spa and Bristol Temple Meads.

Train services are being disrupted with no direct train service between Swindon and Bristol Temple Meads via Chippenham and Bath Spa.

It's the same story between Westbury and Bristol Temple Meads.

We are unable to source replacement road transport and advise customers not to travel

– GWR

Queuing systems are in place and journey times will be extended from following stations:

  • Chippenham
  • Bath Spa
  • Oldfield Park
  • Keynsham
  • Freshford
  • Avoncliff
  • Bradford-on-Avon
  • Trowbridge (for travel to Bath Spa and Bristol Temple Meads only)

No trains between Bath and Bristol after a power cut

Credit: ITV West Country

Trains aren't currently able to run between Bath Spa and Bristol Temple Meads after a power cut.

Trains will be diverted if possible but passengers from Swindon or Westbury to Bristol Temple Meads are advised not to travel if it's not urgent.

Tickets are being accepted on First Buses and CrossCountry services.

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Derailed train causes major disruption for commuters

Thousands of commuters have been caught up in disruption after a train derailed at a busy London station leaving people stranded travelling to and from our region.

The derailment was caused when the train ran a red signal outside Paddington station. Credit: London Fire Brigade

There were no passengers on board during the derailment at Paddington station, which Network Rail said was caused when the train ran a red signal.

Great Western Railway have suspended services in and out of the station, and they will not run any for the rest of tonight. Services look set to be disrupted in the morning too (17 June).

Disruption has affected hundreds across the South West.

Survey rates Great Western Rail second worst in country for delays

GWR rebranded from First Great Western in the autumn of 2015. Credit: ITV News

Great Western Railway has been rated second worst in the country for delays, according to a passenger survey.

30%
of travellers reported late services from the company

In a list compiled by the consumer association Which?, Great Western Rail also placed 17th out of 22 railway companies for customer satisfaction.

The company did well in some survey areas:

4*
ratings for reliability

But rated 3* average for seating availability, punctuality and overall condition of the train.

There were also some areas where customers had only left a 2* rating:

2*
ratings for availability and cleanliness of the toilets
2*
ratings for value for money

Great Western Railway say their keen to gain a better understanding of the findings from Which? and say other reports have rated them higher.

Our recent National Rail Passenger Survey report produced by independent rail watchdog Transport Focus, scores us at 84% and a statistically significant +3 rise on the last wave.

This score, the highest GWR has achieved in ten years of operating the Great Western, clearly shows our commitment to Building a Greater West and delivering the improvements we know our customers want to see.

We welcome the impact made by the conversion of some first class carriages, providing vital extra capacity, and Network Rail’s work in the last six months to drive down infrastructure related delays.

We are only too aware of how important it is to maintain good punctuality and we are doing everything we can to help NR continue this good work.

We are keen to work with Which? to gain a better understanding of their methodology, and it is good to see that in their own survey we have seen a 5% improvement in overall score in the last two years.

– Spokesperson, Great Western Railway
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