It's claimed that postal deliveries in parts of Bristol are in chaos and thousands of letters and packages remain undelivered. Unions blame it on impossible workloads. But Royal Mail insists there have only been small delays - and they're down to high sickness levels.
Now strike action is being threatened, in the run up to Christmas.
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Laurence Llewelyn-Bowen's much-criticised Magical Journey christmas experience at The Belfry in Sutton Coldfield has re-opened.