Barbara and Peter Nuttal were visiting Barbara's mother in her nursing home, when they were told a medical note had been discovered in her file informing doctors and nurses NOT to resuscitate her if she had a heart attack or stopped breathing.
It was the first time the family knew anything about the medical order. Tanya Mercer reports.
More top news
We've been getting acquainted with the Shaun the Sheep sculptures heading out on location for this summer's trail across Bristol
The Shaun in the City sculpture trail, which hits Bristol's streets on Monday, was given its official, and typically unusual, launch today.
Not enough beds and an agonising wait for the right help - a mother describes the anguish of trying to save her anorexic daughter.