We fully accept the concerns raised by the CQC and have taken immediate action to address them.
Prior to the CQC inspection of Fromeside in December 2012, we were aware that staffing levels and the mix of skills and experience on some wards needed to be improved in order to enhance the level of care we offer. The very specialist nature of our forensic services and the need for us to ensure we have experienced and highly trained staff in this environment has and will continue to be a challenge.
We have now appointed an experienced service manager with significant forensic experience to manage the service. We have increasing management and staff engagement to ensure there is a forum for discussing any concerns and for action to be taken where necessary to resolve them.
The quality of patient care, and ensuring that we deliver the programmes of care, remain the priority of the Trust at all times.
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