“Like many other online banks, shops and services, PayPal can be targeted by criminals who use fraudulent emails to deceive users. We go to great lengths to protect the 18 million active PayPal accounts in the UK, but there are also a few simple precautions we should all take online.
Spelling mistakes are a common tell-tale sign of a fraudulent email.
Be aware of any emails that ask you to click on a link or provide personal information directly in response.
A genuine PayPal email will only ever address you by your full name at the beginning – anything that starts ‘Dear customer’ should immediately raise your suspicions.
PayPal will only ever ask you to enter personal details on our secure website, after you have safely logged in to your PayPal account. PayPal will never ask for your details on an email._
If you have any doubts about an email claiming to be from PayPal, don’t click any links in it. Instead, open your web browser, go to PayPal.co.uk and log into your account normally. You will have a secure message waiting if PayPal does need you to take any action._
If you have any concerns regarding an email you have received, you should contact our customer service team who will confirm its legitimacy.”_
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