An undercover investigation claims to have found worrying failings at a centre in Bristol that handles non emergency calls for the NHS 111 service.
The Channel 4 'Dispatches' programme said staff don't have the right equipment or training.
The company that operates the call centre denies all the allegations.
Katie Rowlett reports:
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Mayor Marvin Rees has begun a campaign to find 25 homes for Syrian families in December, representing one for every day up to Christmas.
The cloud takes total control during tonight. For most its a dry night. A lot of cloud but also some sunshine at times.
We may have seen the last of the very cold nights. Moving into a milder regime tonight. Thats reflected across the weekend.