An undercover investigation claims to have found worrying failings at a centre in Bristol that handles non emergency calls for the NHS 111 service.
The Channel 4 'Dispatches' programme said staff don't have the right equipment or training.
The company that operates the call centre denies all the allegations.
Katie Rowlett reports:
More top news
A local drinks firm run by four brothers has stepped in to save a Shepton Mallet cider mill, which used to bear their family name.
Recent research has shown that going onto a low-calorie diet can reduce many of the symptoms of Type 2 diabetes.
A teenager has appeared in court charged with causing a security alert after an explosive device was found on a tube train in London.