1. ITV Report

Derriford Hospital makes improvements since last inspection but still needs to make progress


According to England's Chief Inspector of Hospitals, Plymouth Hospitals NHS Trust, which includes Derriford Hospital, has made improvements following the latest inspection by the Care Quality Commission.

Last time inspectors visited Derriford and Mount Gould Hospital they found the trust provided services that were effective and well led. It was found to be "Outstanding" for being caring, but "Requires Improvement" for providing safe care and "Inadequate" for providing responsive services.

Although the trust's overall rating remains "Requires Improvement", inspectors said progress has been made.

We have up-graded the ratings within certain areas for Derriford and Mount Gould Hospitals because of the improvements we have found in surgery, maternity, outpatients, diagnostics and services for children and young people.

However we are aware that the trust has been under quite significant pressures since our last inspection. It is disappointing that the number of cancelled operations has risen, with a corresponding increase in the number of patients not treated within 28 days of the cancellation.

– Professor Edward Baker, CQC's Deputy Chief Inspector of Hospitals

Inspectors identified a number of areas for improvement including:

  • Improving emergency department waiting times
  • Safeguarding training for staff across all areas
  • Ensuring mental health patients arriving at A&E receive care quickly

Full reports including ratings for all of the provider's core services can be found here.