At least 35,000 homes on the outskirts of Bristol are without water this afternoon, after a "catastrophic failure of a water main".
Two bowsers have been set up for people to collect water - we caught up with residents who braved the queue:
People were asked to bring containers to collect water, and to keep an eye out for vulnerable neighbours.
A team of engineers have been on site all day and by late morning around half of those affected were reconnected to the water supply.
But it came too late to save a working day in Keynsham - seven schools have been closed and many businesses have had to shut up shop.
Mike Manaei owns a Fish and Chip shop and has been unable to open. He bought lots of bottles of water before the nearest supermarket ran out - and is keeping his fingers crossed that water is coming.
This hairdresser's in Keynsham is only able to offer dry cuts to customers, and has had to cancel all coloured appointments.
Karen Ridley says people have been understanding - and have rearranged to come in another day.