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  1. ITV Report

Disabled woman recovering after waiting three hours for an ambulance

People were told not to move Susie Baldie and to wait for the ambulance. Photo: Carl Eve

A disabled woman waited three hours for an ambulance after her wheelchair went off the kerb and trapped her on a Plymouth road.

Susie Baldie who is 46 was forced to lie in the street still strapped into her chair.

The incident has raised questions about how stretched the region's ambulance cover is.

One of the wheels on Ms Baldie's electric wheelchair slipped off the kerb. Credit: ITV West Country

Ms Baldie who has cerebral palsy was navigating her electric wheelchair around a wheelie bin yesterday afternoon.

One of her wheels slipped off the kerb and she fell over.

An ambulance was called but people were told not to move her and to wait for paramedics to arrive.

She was waiting for more than three hours.

MS Baldie was waiting for more than three hours for an ambulance. Credit: ITV West Country

Plymouth Herald reporter Carl Eve recorded the wait for an ambulance with Ms Baldie's permission.

He says it was important to show people how stretched the NHS is in the region.

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Ms Baldie was taken to hospital and has since been discharged.

South West Ambulance Service says she has contacted them to thank the crews who helped her.

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South West Ambulance Service says it had received an "extremely high volume of calls" in the area.

We were experiencing an extremely high volume of calls in South Devon and diverted additional resources to the area. We have to prioritise life threatening injuries first and this does mean that response times to other incidents can be longer than usual.

– South West Ambulance Service