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  1. ITV Report

Crisis in the NHS: patients queue in ambulances at the Royal Cornwall Hospital

Ambulances outside the Royal Cornwall Hospital. Photo: ITV News West Country

A couple from St Austell say they were forced to queue at the entrance to the Royal Cornwall Hospital having arrived in an ambulance. Roger and Gloria Smith have had to wait in ambulances for up to 20 minutes before Roger could be admitted. On two of those occasions Roger had suffered heart attacks. Here's Gloria talking about their experience.

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Amanda Stratford from the watchdog Healthwatch Cornwall says there are no quick fixes.

Last week a picture of 10 ambulances waiting to get patients into the emergency department went viral - after being posted online by Cornwall Councillor Colin Martin. He accepts the council has a role in sorting the problem.

Cllr Colin Martin's selfie in front of 10 ambulances. Credit: Colin Martin

''You focus a lot on funding for the NHS but Cornwall Council's funding has been cut by such a lot over recent years, our tax bills go up each year but the amount we get from central Government has been cut by 70 per cent in the last four years and with an ever increasing number of people needing care at home there's just not enough money to pay for the care that they need,''

– Cllr Colin Martin, Cornwall Council