A couple from St Austell say they were forced to queue at the entrance to the Royal Cornwall Hospital having arrived in an ambulance. Roger and Gloria Smith have had to wait in ambulances for up to 20 minutes before Roger could be admitted. On two of those occasions Roger had suffered heart attacks. Here's Gloria talking about their experience.
Amanda Stratford from the watchdog Healthwatch Cornwall says there are no quick fixes.
Last week a picture of 10 ambulances waiting to get patients into the emergency department went viral - after being posted online by Cornwall Councillor Colin Martin. He accepts the council has a role in sorting the problem.