Derriford Hospital improves

The Care Quality Commission says surgical safety has improved at Plymouth's Derriford Hospital following a damning report after its last inspection

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Surgical safety improved at Derriford Hospital

A health watchdog investigation says surgical safety has improved considerably at Plymouth's Derriford Hospital since its last visit.

Inspectors from the Care Quality Commission re-visited operating theatres after the hospital had eight serious, preventable incidents - so-called 'never events' - within a year.

The CQC made two unannounced inspections at the end of August following their initial visit in April when they issued a warning notice.

Damning report on Derriford Hospital

The Care Quality Commission has published a damning report after an inspection of Plymouth's Derriford Hospital. It says urgent action is needed on five of the nine standards it looked at.

The inspection was triggered by eight mistakes at the hospital which are considered so serious they should never happen.

John Andrews reports.

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Derriford Hospital criticised by CQC

Managers at Derriford Hospital have been ordered to make urgent improvements to protect patients.

It follows an unannounced inspection which found that surgical staff were under such pressure, patient safety was at risk.

It's the second time in recent years that the Care Quality Commission has taken action against the hospital trust.

John Andrews reports:

Royal College of Nursing responds to CQC report

The Care Quality Commission has published a damning report after its inspection of Plymouth's Derriford Hospital.

Sue Matthews, South West Regional Officer for the Royal College of Nursing (RCN), said it wanted to work with the hospital's management to help deliver reform:

While there has been improvement in a number of services, it was of particular concern to the RCN South West region to see that challenges are still arising from poor staffing levels in ward areas and operating theatres - as these are issues which we have raised with trust directors over a significant period of time.

The report clearly highlights that staff themselves are struggling to cope as a direct result of inappropriate staffing levels and skill mix.

We acknowledge the hard work that many nurses and health care assistants are doing in difficult circumstances, and continue to support them - they are the ones taking on the care of those patients delayed or distressed by cancelled procedures, working excess hours to manage overruns, and caring for patients in recovery when there are no suitable critical care beds available.

These are issues that trust management must address, as having too few staff, and staff with inadequate experience, will always have a detrimental impact on patient care.

Although the trust have now implemented a recruitment plan for nursing staff, we believe that more must be done to attract experienced nurses to support quality care delivery.

The RCN would like to work with the trust in the implementation of their plans - particularly to ensure that appropriate training and development is made available for newly recruited staff, as the CQC report clearly shows that this is not currently taking place.

This does not safeguard the health, safety, or welfare of patients - and these factors should be the driving principle of any hospital.

– Sue Matthews, South West Regional Officer, RCN

Derriford Hospital ordered to make improvements

Derriford Hospital in Plymouth has been ordered to make improvements. Credit: ITV News West Country

Managers at Plymouth's Derriford Hospital have been ordered to make urgent improvements to protect patients.

It follows an unannounced inspection which found that surgical staff were under such pressure that patient safety was at risk.

It's the second time in recent years that the Care Quality Commission has taken action against the hospital trust.

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