Identity theft warning

How safe is your mobile phone? A new survey has revealed that more than half of people in Plymouth, for example, don't lock their devices - and more than a third don't have any safety software on it.

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  1. West Country (E)

Phone fraud on the rise

Experts are warning people in the South West to protect their phones or face being a victim of identity fraud. David Wood reports.

If you are worried about identity fraud, you can reduce the risk:

If you use social networking sites, limit the amount of personal information you give away and activate tough privacy settings.

Only enter your personal details into secure websites (look for https:// at the start of the website address and a closed padlock symbol on your web browser window), belonging to organisations you know and trust.

Check the credentials of anyone asking for your personal information, whether by phone, face-to-face or over the internet. If in doubt, don't do it!

Shred any documents that contain your information before you throw them away.

For more information on protecting yourself from identity fraud click here

Safety fears close car park

A multi-storey car park in Plymouth has been closed because of fears about its safety.

Structural problems have been discovered at the Mayflower Street West car park.

The city council says investigations will be made to assess the damage, although it's not known how long it will be closed for.

MayFlower Street West Car park Credit: ITV News West Country

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  1. West Country (E)

Woman has identity stolen after answering 'seemingly innocent phone call'

Annalaise Gibbons answered a seemnigly innocent phone call from her network provider but she was infact speaking to fraudsters.

Within days her phone stopped working. She was on holiday at the time and assumed she had no reception.

Annalaise's case is just one of the many ways con artists can steal our information ultimately costing us money.

Fraudsters could hack your phones, experts warn

34% of people in Plymouth don't have anti-virus / safety software on their mobile devices Credit: PA

Experts are warning people in the South West to protect their phones or face being a victim of identity fraud.

It comes after new figures of people in Plymouth revealed:

  • Only 41% of people have a passcode/password/gesture lock to access all of our mobile devices; and 27% admit that none of our mobile devices are protected in this way

  • 34% don't have anti-virus / safety software on their mobile devices

  • 5% wrongly believe that as they have an Apple device they can't get a virus

  • 56% of us have / would answer a call from an unknown number

  • 12% have accepted a friend request on Facebook from someone we don't know

  • 4% have logged onto their bank account on public Wi-Fi or 3G

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