Cornwall bin crisis: council apologises

Waste collection chiefs have apologised to callers who have been unable to get through on a helpline for missed rubbish collections in Cornwall.

Householders have been phoning Cornwall Council with more than a thousand calls a day about collection problems.

More than 250,000 households have been affected by the changes to collections with some homes reporting their waste hasn't been collected since the changes were introduced.

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Cornwall Bin Collections

Cornwall Council has received more than 7 thousand complaints about missed bin collections in the last week, as rubbish piles up in a dispute over a new waste contract.