Beach clean-up costs have impact on value for money

Only thirty five percent of South West Water customers say they think they get value for money. It's the lowest satisfaction rate in the country.

Customers in the South West pay an average of five hundred and forty pounds a year. The average bill for the rest of the country is around three hundred and seventy five pounds.

Monica Read from South West Water says the costs of the beach clean up programme are partly responsible:

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