Andrew George was one of the MPs who referred the allegations to the Care and Quality Commission (CQC).
I fear that the data management issues are serious. It seems records were only manipulated in favour of Serco's interests.
Though the CQC says that they did not find evidence of 'deliberate' alteration of data, neither did they find evidence that it was not deliberately altered. The CQC simply does not have the forensic remit or capacity to prove or disprove such a point"