Here's the full interview with Lesley Boswell, Chief Executive of Royal Cornwall Hospital Trust.
She apologises to those affected and says the Trust needs to learn from this.
More top news
Hundreds of people turned out to support Exeter's Gay pride march today.
Martin Clunes is back in Cornwall, filming his hit ITV show Doc Martin. He took a break to speak to us about his love of the county.
CCTV released by Network Rail shows how many teens narrowly avoid death on railways. A new film for schools warns them about the danger.