Mystery shoppers "a small investment in time.."

This is an opportunity to help us make a real difference for patients.

It's a small investment in time that could pay big dividends for their own families, friends and neighbours in the future.

– Roger French, Trust Chairman


Hospital 'mystery shoppers'

Members of the public are being asked if they’d like to take part in ‘mystery shopper’ like inspections at their local hospitals. It's part of a new scheme to ensure patients' voices are heard.