A pensioner who relies on her BT telephone for a personal alarm says the company has left her in fear.
Great Grandmother Jennifer Trusted from Exeter was promised that engineers would have fixed the line within a week when she first reported it - but has now been told they don't know when it will be working again, leaving her frightened that she may fall at home and be unable to summon help.
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Feeling cold and still cloudy in the West but fewer showers than earlier in the week.
It'll be a cloudy day for most of Thursday with fewer showers than earlier in the week but still feeling cool.