An elderly woman who's been without her emergency alarm for a month because of a fault with her BT phone line has been told today she'll have to wait another three weeks before it's fixed.
Jennifer Trusted from Exeter wears a special pendant to summon help in an emergency. But without a working phone line it's useless.
Yesterday we told you how BT had apologised for the inconvenience but today Mrs Trusted discovered it won't be put right until April 24th.
More top news
With 45 youngsters currently in care across the region, a South West charity has begun an appeal urging families to adopt older children.
Plymouth Conservative MP Johnny Mercer says Britain should take in more refugees - despite David Cameron saying this was not the answer.
The manager of a cheese factory in Somerset - due to stop production next month - says he's still hoping a last minute buyer will step in.