I absolutely understand how devastating this must have been for the family and would like to apologise once more for the failure to diagnose in this very sad case.We took this incident very seriously and carried out a full internal investigation, sharing the outcome face-to-face with the family in 2010.
More top news
It's not just visitors at Exmoor Zoo who've been tucking into ice lollies and cool drinks in the heat - check out these charming pictures
A memorial is to be held for a man from Bodmin who was killed during the Tunisia massacre. His wife is recovering in hospital
Part of a Somerset street has been sealed off after the discovery of a large dip in the road. Engineers are investigating what caused it.