Press Centre

FAQs

 

Hopefully our Resources pages have answered most of your questions, but here are some other questions we get asked.  

 
I can't find the Programme Information (PI) I'm looking for?
 
We don't create Programme information (PI) for all of our shows.  If you need a wider range of programme information, you can subscribe to Billings (or Listings) information. This information provides a basic overview of a programme and may not be as detailed as PI.  Companies such as Red Bee and the Press Association provide fuller Billings services.  
 
I'm looking for Programme Information for older shows not currently on ITV?
 
Our Press Centre only carries Programme Information and Billings (Listings) dating back around six weeks. To access archived programme information, approved distributors of ITV programmes can contact metadataqueries@itv.com
 
How can I preview or review ITV programmes?
 
We don't send out DVDs anymore, as we have moved to an online digital viewing service called Ready To Air. This service is prioritised for major print and online publications whose daily business is watching and reviewing television. 
 
Where can I get press advice on STV and UTV programme information?
 
STV Press Office:
 
UTV Press Office
 
I'm looking for archive footage from an old programme on ITV?
 
ITN Source is the gateway to over one million hours of iconic footage and creative moving imagery captured over three centuries www.itnsource.com  Read more about archive footage.
 
Can I get a copy of my favourite programme?
 
Where ITV owns the Rights to programmes, there may be the opportunity to purchase a dvd copy of the programme for personal, non-commercial use.  Please email your request to viewers.requests@itv.com
 
Who do I contact about ITV Player, competitions, games, voting and mobile on itv.com?
 
Please email your enquiry to itv.comsupport@itv.com or call 0844 881 4150
 
I think these web pages aren't displaying correctly in my computer's web browser?
 
Our ITV Press Centre is configured to best viewed in the following mac and pc browser versions and upwards. 
 
Chrome 24.0 and 23.0
Safari 8536 and 7534
Internet Explorer 9.0
Firefox 18.0
 
Older browsers may cause pages to misalign and certain functions to disappear.
 
I think these web pages aren't displaying correctly in my smart phone web browser?
 
In order to meet the changing way you search and retrieve press information, we have made this web site 'responsive'.  This means we have built a version that works on smartphones and tablets - such as the iPhone, iPad, Samsung Galaxy and Google Nexus devices.
 
Whilst this site works perfectly well on tablet devices, for smart phones it is optimised to work on:
 
iPhone iOS6 and above
Galaxy Android 4.0 and above.
Google Nexus Android 4.0 and above.
 
Some issues will occur using the older operating systems.
 
 
Email us at itvpresscentre@itv.com if you still need advice.