Mon 26 Oct 7-30pm
Determined to try and get Joan to be more vocal, Norris told her: 'Right, what we'll do is, the next customer who comes in, I will engage them in conversation and you watch to see how it's done. See, it's not everybody who has the knack is it?' He received no reply and not even an acknowledgement that he had even said anything. He looked round as the shop door opened and beamed: Morning Leanne, and how are you?'