We work to protect, and prevent the abuse of, vulnerable older adults and by doing so we also protect other adults a risk of abuse. We were the first charity to address these problems and are the only charity in the UK and in Ireland working exclusively on the issue today. We also operate specialist helplines for care providers, providing whistleblowing advice and support to residents, relatives and staff (contact us if you would like to be part of this service).
Working with staff in the statutory, independent and voluntary sectors to protect vulnerable people with learning disabilities who may be at risk from abuse. Also provide advice and information to parents and carers who may have concerns about someone that they are supporting.
The Age UK Group works to improve later life for everyone by providing life-enhancing services and vital support. Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research.
Independent Age (Advice and Support for Older Age)
Founded 150 years ago, we are an established voice for older people, providing the ‘ABC’ of advice, befriending and campaigning. Our free advice service offers unrivalled expertise on social care and welfare benefits, and particularly on complex issues such as social care funding. Our range of detailed and in depth guides and factsheets provide information on the most common issues faced by older people, their families and carers. Our Wise Guides provide practical, accessible advice and information for the over-65s on finances, staying independent and getting the most out of later life and our befriending and practical support services provide crucial companionship, comfort and security for as long as it's needed - if necessary, for life.
Public Concern at Work aims to help make whistleblowing work so that dangers, wrongdoing and serious risks that threaten the public good are deterred or at least detected before serious damage is caused. We pursue this aim through our free confidential advice line, the support and services we provide to organisations, our policy work and our public education activities. Through these activities we promote the role of whistleblowing in furthering organisational accountability, individual responsibility and public confidence. All our activities help to promote the public interest and are for the public good in that they benefit citizens, consumers, patients, regulators, shareholders, tax payers and the vulnerable, both individually and collectively.
Regulates the quality of health and social care and look after the interests of people detained under the Mental Health Act. We’ve registered over 18,000 care homes and publish all of our inspection reports, which check on the essential standards of quality and safety.
Health and Care Professions Council (HCPC)
Tel: 0845 300 6184www.hcpc-uk.orgStatutory agency that regulates social workers in England. The website provides a register of health professionals who meet the HPC's standards and also gives advice on how to make a complaint and about 'fitness to practice'.
The safeguarding of children and vulnerable adults is at the heart of any civilised society. The UK has built upon a system of police record checks, barring and policy guidance to develop processes that ensure that those working or formally volunteering with children and vulnerable adults are appropriate to do so. However these processes are complex, and impact large numbers of people working with the groups defined as ‘vulnerable’. Safeguarding Matters is led by policy and communication specialists who are tracking the changes to legislation. We offer impact assessments, best practice advice and independent consultancy about the changing world of safeguarding for organisations in different sectors. We also run open briefing events about the changes and promote training provided by other safeguarding specialists.
The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers). It is a free service. Our job is to investigate complaints in a fair and independent way - we do not take sides. If you have a problem with a council service, you should first complain to the council. But if you are still not satisfied, we may be able to help. More information on how to complain – or call our helpline.