Relationships & Parenting
Helpline: 0808 800 5678
It is not unusual to feel you need help with a problem. Even with support from family or friends, you may feel they are just too close to help or understand you.
Maybe you just don’t ever really feel heard. We provide help and emotional support by listening to all your family problems.
National Family Mediators Association
Helpline: 0808 2000 033
Family mediation is a voluntary process by which couples in dispute, particularly those going through separation or divorce, are helped to deal with arrangements for their future. NFMA has a network of over 60 not-for-profit Family Mediation Services in England and Wales offering help to couples, married or unmarried, who are in the process of separation and divorce.
Helpline: 0800 389 3801
National Relationship Helpline: 0845 660 6000
Helpline offering information and listening for people with marriage or any relationship difficulties.
Telephone: 0300 100 123
Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through this website.
Helpline: 0808 800 2222
Information and support for parents under stress
One Parent Families/Gingerbread
Single Parent Helpline: 0808 802 0925
One Parent Families|Gingerbread is the leading national charity working to help lone parents and their children.
Latest news, product reviews, book club, webchats, special offers, competitions and parenting advice.
A unique local network for Mums (or Dads), offering a wealth of information on both a national and local level. Once registered, you can access details for all kinds of local resources, from child-friendly cafes to childminders, places to go etc.
Being a Step Parent
BeingAStepParent contains over 90 articles written by experts who continually update and add new content
Families Need Fathers
Helpline: 0300 0300 363
Help with shared parenting issues arising from relationship breakdown whether you’re the mum or dad, married or unmarried.
Helpline: 0845 434 9585
Our mission is to improve the lives of children by working with and for all grandparents especially those who have lost or are losing contact with their grandchildren because of divorce, family feud or other problems., are caring for their grandchildren on a full time basis or have childcare responsibilities for their grandchildren.
Freephone: 08 08 80 84994 (1pm - 11pm)
Confidential National helpline for young people under 25 helps them work out what they need most. Can put them in touch with places that can help - whatever the issue
Helpline: 0800 1111
Women’s Aid – 24hr Domestic Violence Helpline run in partnership between Refuge and Women's Aid
Freephone: 0808 2000 247
www.womensaid.org.uk/domestic-violence-survivors-handbook.asp?section=0001000100080001 (Link to Survivor’s Handbook)
Helpline: 0808 801 0327
Advice and support for men in abusive relationships
Helpline: 0870 794 4124
The Mankind Initiative supports male victims of domestic violence, though it helps all callers regardless of sex, race or sexual orientation. Call the helpline on 0870 794 4124 at any time to receive up-to-date information on helpline availability or check out services at website. There is also a referral system for single men or men with children fleeing from domestic violence
Helpline: 08452 60 44 60
Support for lesbian, gay, bisexual and transgender people experiencing domestic violence.
It’s Not Your Fault
Are you worried your parents are splitting up? If so you might be feeling sad and confused. This website is for people like you, to help you understand and feel a bit better.
Website for children and young people witnessing domestic violence
The Princess Royal Trust for Carers
Carer’s Direct Helpline: 0808 802 0202
Websites: www.carers.org and www.youngcarers.net
The Princess Royal Trust for Carers is the largest provider of comprehensive carers support services in the UK.
Helpline: 0808 808 7777
Wednesday and Thursday, 10am to noon and 2pm to 4pm
Carers UK provides information and advice to people who provide unpaid support to their relatives, partners or friends who are chronically ill, disabled or frail.
Helpline: 0856 450 6555
Crossroads service is about giving time - improving the lives of carers by giving them time to be themselves and have a break from their caring responsibilities.
Helpline: 0800 169 6565
The new Age UK website is for you. It’s been designed with you in mind to provide you with the information you want‚ to allow you to express your opinions‚ and to give you a simple way to get involved with everything we do. The Age UK Group works to improve later life for everyone by providing life-enhancing services and vital support. Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice, campaigns, products, training and research.
Cruse Bereavement Care
Day by Day Helpline: 0844 477 9400
Young Person's freephone helpline: 0808 808 1677
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support and offers information, advice, education and training services.
Sands - Stillbirth & Neonatal Death Society
Helpline: 020 7436 5881
UK charity providing support for bereaved parents and their families
The Compassionate Friends
Helpline: 0845 123 2304
The Compassionate Friends provide one-to-one support, local support groups and produce a range of publications for parents, children, grandparents and professionals, as well as a website specifically for people dealing with the death of a brother or sister.
SOBS - Survivors of Bereavement by Suicide
Helpline: 0844 561 6855
SOBS exists to meet the needs and break the isolation of those bereaved by the suicide of a close relative or friend, aiming to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other.
Helpline: 0845 20 30 405
Winston’s Wish supports children and young people to rebuild their life after a family bereavement, the Winston's Wish family line offers practical support and guidance to anyone concerned about a grieving child.
The Way Foundation
Telephone: 0870 011 3450
WAY offers support and friendship to young bereaved people, whatever their circumstances, however long ago their partner died. We help men and women up to the age of 50, parents and those without children.
Emotional Problems and Depression
Helpline: 08457 90 90 90
Provides confidential emotional support 24/7 to those experiencing despair, distress or suicidal feelings.
MDF The Bi-polar Organisation
Information line: 020 7793 2600
Works to enable people affected by bipolar disorder / manic depression to take control of their lives.
Campaign Against Living Miserably
Helpline: 0800 58 58 58
Support for young men suffering from depression
Students Against Depression
Developed in consultation with students who have been affected by depression, low mood or suicidal thoughts. Many of their stories and suggestions are included on the site
Papyrus HOPElineUK – 0800 068 4141
Support for those dealing with suicide, depression or emotional distress – particularly teenagers and young adults
Helpline: 0808 802 5544
Parents' Information Service gives advice to parents or carers who may be concerned about the mental health or emotional well being of a child or young person
Tel: 0845 766 0163 (local rate)
MindinfoLine is a confidential mental health service offering information, support and understanding. We enable people to make informed choices by being a gateway to Mind services and signposting to other organisations.
Saneline: 0845 767 8000
Provide help and information to those experiencing mental health problems, their families and carers and including investigating the link between cannabis and psychosis.
Tel: 0845 123 23 20 to request an information pack
Mon to Fri, 1pm to 5pm
Information and support to people affected by depression
First Steps to Freedom
Helpline: 0845 120 2916
Aims to help, in a practical way, those who suffer from phobias, obsessive compulsive disorder general anxiety, panic attacks, anorexia and bulimia, and those who wish to come off tranquillisers and prescription drugs, together with help for their carers.
Helpline: 0808 808 0545
Aims are to aid the relief and rehabilitation of those people suffering from Panic Attacks, Phobias, Obsessive Compulsive Disorders, other related Anxiety Disorders, including Tranquilliser & Drug Withdrawal, and to provide support to sufferers and their families and or carers
CCCS (Consumer Credit Counselling Service)
Free Helpline: 0800 138 1111
Charity dedicated to providing confidential, free counselling and money management assistance to financially distressed families and individuals.
Fee Helpline: 0808 808 4000
Provides free confidential and independent advice on how to deal with debt problems.
Citizen’s Advice Bureau
Citizens Advice Bureaux provide free, confidential and independent advice from over 3,000 locations including in bureaux, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaux offer home visits and some also provide email advice
Offer free confidential expert advice via their website, Housing Aid Centres, helpline and e-mail services.
Helpline: 0808 800 4444
Homeowner Helpline: 0300 3300 515
Web link for housing and mortgage arrears problems: england.shelter.org.uk/get_advice/repossession
Link to Government website with advice and information on managing debt including mortgage problems.
Helpline: 0845 46 47
Action on Addiction
Helpline: 0845 126 4130
Provides help and information to families and individuals who are worried about alcohol or drug misuse problems.
Helpline for London: 020 7833 0022 (10am to 10pm daily)
National helpline: 0845 7697 555, 24 hours, daily
Web Portal: www.alcoholics-anonymous.org.uk
Helpline for people with drink problems, staffed by recovering alcoholics. Open 365 days a year. Can give details of local AA groups and contact with local member.
Helpline: 0800 917 8282 (Freephone)
9am to 11pm weekdays, 6pm to 11pm Sat & Sun
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse. Provides advice on sensible drinking and information on services to help people cut down on their drinking.
Al-Anon Family Groups UK and Eire
Helpline: 020 7403 0888, 10am to 10pm daily
Helpline for family and friends of problem drinkers, whether the person is still drinking or not. Contact for details throughout the UK and Eire.
Helpline: 0800 776 600 (24 hours)
Provides young people and their parents with the facts about drugs, but can help anyone with a concern about drugs.
Release Drug Helpline: 0845 4500 215
Offers support and information for people with drug problems, including prescription drugs.
UK Helpline: 0845 373 3366
A non-profit Fellowship of men and women for whom drugs had become a major problem.
We are recovering addicts who meet regularly to help each other stay clean, details of local groups on website.
Helpline: 0845 6000 133
A confidential counselling, advice and information service for people affected by a gambling dependency, including family and friends of compulsive gamblers.