The Silver Line is the confidential, free helpline for older people across the UK open every day and night of the year. Our specially trained helpline staff offer information, friendship and advice, link callers to local groups and services, offer regular befriending calls and protect and support those who are suffering abuse and neglect. If callers would like to be put in touch with Silver Line Friends, they can receive a regular weekly friendship call or email. Or they may like to join a Silver Circle and take part in a regular group call on subjects that interest them.
We believe that age needs respect. It needs kindness. Sometimes it needs help. Because there is strength in numbers, Age Concern and Help the Aged have joined forces to become Age UK – so that we can be here for everyone in later life. Age UK aims to improve later life for everyone through our information and advice, services, campaigns, products, training and research.
Independent Age (Advice and Support for Older Age)
Founded 150 years ago, we are an established voice for older people, providing the ‘ABC’ of advice, befriending and campaigning. Our free advice service offers unrivalled expertise on social care and welfare benefits, and particularly on complex issues such as social care funding. Our range of detailed and in depth guides and fact sheets provide information on the most common issues faced by older people, their families and carers. Our Wise Guides provide practical, accessible advice and information for the over-65s on finances, staying independent and getting the most out of later life and our befriending and practical support services provide crucial companionship, comfort and security for as long as it's needed - if necessary, for life.
Royal Voluntary Service is a volunteer organisation that enriches the lives of older people and their families across Britain. We support older people by giving time and practical help to help them get the best from life. Our volunteers – ordinary men and women of all ages and ethnicities – love spending time with the older people. Through them, we want to help create a society where everyone feels valued and involved whatever their age. We believe old age should be celebrated, and so we should: we’re 75 years old this year and still going strong. So, find out today what we can do for you or an older person in your family.
Aid for the Aged in Distress is a specialist national 'no frills' charity. It gives direct financial relief to frail, older people throughout the UK. The charity is concerned first and foremost with helping older people to cope in their own homes, by making cash grants towards the cost of necessary equipment or other exceptional expenditure. In particular, it assists those who do not qualify for local funding or government grants and fall through the safety net. Applications can be made by social workers, caring agencies, other charities, as well as families and individuals. Grants provide such things as warm clothing, bedding, furniture and respite breaks for carers and essential goods.
Contact the Elderly is the only national charity solely dedicated to tackling loneliness and social isolation among older people. We aim to do this by organising monthly Sunday afternoon tea parties for small groups of older people (aged 75+) who live alone, and volunteers within their local community, offering a regular and vital friendship link every month. Each older person is collected from their home by a volunteer driver and taken to a volunteer host’s home for the afternoon. The group is warmly welcomed by a different host each month, but the drivers remain the same which means that over the months and years, acquaintances turn into friends and loneliness is replaced by companionship. Our tea parties are a real lifeline of friendship for our older members who have little or no contact with any family or friends. They bring people of all ages together, develop fulfilling friendships and support networks, and give everyone involved something to look forward to each month.
Our vision is a society where all older people are treated with respect and have the opportunity to lead fulfilled lives. To achieve this, we provide support for all older people, particularly those in need due to mental or physical frailty, isolation or poverty. We do this via Care Homes, Befriending, Dementia care, Family & Carers support, Grants and Community Services.
We work to protect, and prevent the abuse of, vulnerable older adults and by doing so we also protect other adults a risk of abuse. One key way in which we address elder abuse is through our unique confidential freephone helpline, which provides information, advice and support to victims and others who are concerned about or have witnessed abuse. This helpline is available Monday to Friday, 9am to 5pm, in both the UK and the Republic of Ireland (two separate numbers). We can also operate specialist helplines for care providers, providing whistleblowing advice and support to residents, relatives and staff (contact us if you would like to be part of this service). These helplines not only provide direct advice and help to people who may be in danger of experiencing abuse but they also provide unique information on the nature, circumstances and dynamics of elder abuse.
Care & Repair England aims to improve housing & related services so that older people can live independently in their own homes for as long as they choose. If you are looking for advice about housing, care or related finance for yourself, a relative or friend, FirstStop Housing Care Advice offers free, impartial, independent information & advice (website and telephone helpline).
There are lots of things you can do to help your relative live in as safe an environment as possible, giving you both peace of mind. This guide shows you the different options that are available in and around the home together, including assistive technology. As well as reading the guidance provided below, you can find the information on this site that is best suited to your needs by using our Care advice tool.